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Haiku and Canto Login Guide

Available October 24

This step-by-step login guide opens on go-live day, Saturday, October 24. Until then, follow Haiku and Secure Chat Setup.

Haiku and Canto Login Guide

Every screen from the app store to your first sign-in, including multifactor authentication (MFA). The screens advance on their own; tap a step to hold it there. A red circle marks where to tap.

The screens show Haiku on an Android phone. Haiku on an iPhone and Canto on an iPad look a little different but follow the same steps.

Before you start

Sign-in works only after your BYOD and Remote Access request has been submitted and processed, and after your Epic training or test-out.

Get the app

Steps 1 and 2, on the phone or iPad you are setting up.

App store listing for Epic Haiku by Epic Systems Corporation, with a red circle on the Install button

Download the app

Download Haiku (iPhone and Android) or Canto (iPad only) from the App Store or Google Play.

Application End User License Agreement screen with a red circle on Accept

Accept the agreement

The first time you open the app, it asks you to accept the license agreement. Tap Accept.

3. Scan the QR code for your app

Use the Haiku code on a phone and the Canto code on an iPad. Scan it with the device's camera. The app opens and asks to add the configuration: tap OK.

Reading this on the phone you are setting up? Open this page on a computer so you can scan the code.

QR code that connects Epic Haiku to Freeman's live (PRD) Epic environment

HAIKU (PHONE)

QR code that connects Epic Canto to Freeman's live (PRD) Epic environment

CANTO (IPAD)

Add configuration pop-up naming epicproxy.et1491.epichosted.com, with a red circle on OK

After you scan: tap OK.

Steps 4 to 10: your Freeman username and password, then approve the sign-in on your phone.

Haiku login screen with a red circle on the Login button

Tap Login

You are now on the main login page. Tap Login.

Microsoft Sign in page with yourname@freemanhealth.net entered, the .net highlighted with an arrow reading Must be .net, not .com, and a red circle on Next

Enter your username

On the Microsoft sign-in page, enter your Freeman username followed by @freemanhealth.net, then tap Next. It must be .net, not .com.

Microsoft Enter password page with the password hidden and a red circle on Sign in

Enter your password

Enter your password: the same one you use for Freeman computers, Mobile Heartbeat, and Epic. Tap Sign in.

Duo notification reading Verify your identity, with a red circle on Tap To View Actions, over the Check for a Duo Push page

Open the Duo prompt

Next comes multifactor authentication (MFA), such as Duo Mobile or Microsoft Authenticator. This guide shows Duo. On the notification, tap Tap To View Actions.